Are you a victim of cybercrime? Criminals commit cybercrime by using a computer or online network to target victims. Anyone can be a victim of cybercrime, from individuals and businesses to government. Common types of cybercrime include: Cyber abuse Online shopping fraud Romance fraud Identity theft Email compromise Ransomware or malware You can report a cybercrime to police through our ReportCyber portal. There are also many other organisations that specialise in certain types of cybercrime. You can use this guide to find out more information on who to contact if you need additional help. Immediate support Triple Zero (000) For emergencies or life-threatening situations. Police Assistance Line (131 444) For non-emergencies Crimestoppers (1800 333 000) To provide crime information. It can be anonymous. Finding the right support for: Scams If you’ve been scammed, then you should report it to Scamwatch. If you’ve sent money or personal details to a scammer, then you should contact your bank immediately. If you’ve given personal information to someone pretending to be a government service like Medicare, contact the Services Australia Scams and Identity Theft help desk. If you’ve been affected by an Australian Taxation Office (ATO) impersonation scam, report it to the ATO. Spam phone calls, emails or text messages Any spam phone calls, emails and text messages should be reported to the Australian Communications and Media Authority (ACMA). You can also register your phone number on the Do Not Call Register. Run by ACMA, this will stop you receiving most unsolicited telemarketing calls. Cyberbullying and illegal, inappropriate or offensive online content If you are experiencing cyberbullying, you can report it to the eSafety Commissioner. This reporting system is also for flagging illegal, inappropriate or offensive online content. The eSafety Commissioner can assist with victim recovery and remove intimate images from social media. This site also has lots of helpful resources for young people, educators and parents. Child exploitation or grooming Reports of child exploitation should be made to the Australian Centre to Counter Child Exploitation (ACCCE). This service is managed by the Australian Federal Police (AFP) and information provided will help protect victims and prevent future incidents. Responding to cyber incidents and identity theft IDCare supports individuals and organisations to respond to cyber incidents. The not-for-profit charity reduces the harm victims experience with identity theft. Fraudulent or misleading content from an Australian business The Australian Competition and Consumer Commission (ACCC) promotes competition and fair trade to consumers, businesses and the community. You should report online content originating from an Australian business if it is: Fraudulent Incorrect Inaccurate Misleading Financial misconduct or misconduct of an Australian company Reports of financial or management misconduct should be made to the Australian Securities and Investments Commission (ASIC). ASIC is the regulator for corporate, markets, financial services and consumer credit. They also maintain a list of people that have been banned from providing financial advice. Mishandling of personal details by a government agency or private organisation There are strict rules on how government and organisations handle your personal information. If you think it has been mishandled, you can report it to the Office of the Australian Information Commissioner (OAIC). Discrimination or human rights concerns Concerns about human rights or discrimination should be reported to the Australian Human Rights Commission (AHRC). The AHRC can investigate complaints based on: sex race disability age human rights breaches discrimination in employment Defamatory content It’s recommended that concerns about defamatory online content are addressed through seeking independent legal advice. Preventing cybercrime Common cyber threats Understanding and practicing good cyber security is the best way to combat cyber threats. Our threat information shares insights about common online security risks. It also provides simple advice on how to protect yourself, your business or your family online. ACSC Alert Service You can sign up for our alert service which provides practical information on how to protect yourself at home, at work or on mobile. ACSC Partner Program Large organisations, critical infrastructure and government can apply to become an ACSC Partner. This provides an opportunity to lift cyber resilience across the Australian economy. Partners work together by sharing experience, understanding, skills and capability. Small Business Cyber Security Guide Our Small Business Cyber Security Guide is designed to help small businesses understand and increase their cyber security defences. Essential Eight The Essential Eight is a series of strategies for organisations. Implementing the strategies makes it much harder for scammers to compromise systems. Have I been Pwned? This website lets you check if your email or phone been caught in a data breach. You can check your accounts here.
