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When sharing files with friends and colleagues using the internet, take precautions to ensure files are not infected.

When sharing files with friends and colleagues using the internet, email, CDs or memory sticks, activate your security software (firewall and anti-virus) and scan files to make sure they are not infected.

Do not assume that because a file was sent or given to you by someone you know, it is safe. Plugging in a removable device can infect your computer if it is not protected.

Where to get help 

Issue 

Contact 

You are experiencing technical difficulties with your computer 

  • your local computer repairer 

  • your local computer retailer. 

You are experiencing difficulties connecting to the internet 

Your internet service provider. 

Information on recent threats 

Sign up to the free ACSC's Alert Service. 

A full list of useful contacts can be found on the Contact us page.