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The Australian Taxation Office (ATO) is receiving increased reports of myGov-related SMS and email scams. As always, our advice is DON’T click any links and DON’T provide the information requested.

Protect yourself and others from these scams

MyGov phishing scam SMS message

If you receive one of these scam texts or emails, do not click on the links and do not provide the information requested.

  • Know that the Australian Taxation Office (ATO) will never send an email or SMS asking you to access online services via a URL.
  • Sign into your myGov account at my.gov.au to check the status of your online tax affairs at any time.
  • For added security on your myGov account, turn on two-factor authentication (2FA). For example, opt to receive a security code via SMS when you log into your myGov account.
  • To set up your security code, sign in to your myGov account and turn it on in 'Account settings'.
  • If you receive an SMS or email that looks like it’s from myGov but it contains a link or appears suspicious, email reportascam@servicesaustralia.gov.au.
  • If you have clicked on a link or provided your personal information, contact Services Australia on 1800 941 126.

Where possible, hover over web links without clicking on them to check where the link will take you – if it looks like it will take you away from the platform’s official website, don’t click on it.  

More information

The ACSC’s Stay Smart Online program has more advice on how to protect yourself from tax-related scams.

To stay up to date on the latest online threats and how to respond, sign up to the ACSC Alert Service and follow us on Facebook.

If you’ve been the victim of a cybercrime including financial loss, identity theft or compromised personal details, report it to ReportCyber.