What you should do
Facebook recommend users who are having issues logging in should visit the Help Centre page. Users who want to log out of Facebook accounts should visit the 'Security and Login' section in the settings.
For further information, see Facebook's Security Statement.
How to protect yourself
The ACSC has a number of preventative measures Australians can take if they are the target of a phishing scam:
- Change any passwords you have revealed.
- Inform the organisation the scammer pretended to be from.
- If you've sent money or personal banking details to a scammer, contact your bank immediately. Most big banks will cover any loss if someone makes an unauthorised transaction on your account, as long as you have protected your client number and passwords.
- IDCare is Australia and New Zealand's national identity and cyber support service and is available on 1800 595 160 if you believe your personal information has been put at risk.
- Report scams to the Australian Competition and Consumer Commission's Scamwatch. Include as much information as possible about the scam message in your report (e.g. the email itself or a screenshot).
- If the phishing has led to a crime, file a report with ReportCyber.
To report a cyber incident or threat, visit ReportCyber.
Visit the OAIC website for further information on the incident.