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Scammers purporting to be from ACSC are calling and emailing Australians and attempting to trick them into installing malicious software on personal devices.

Alert status
MEDIUM

The Australian Cyber Security Centre (ACSC) warns some Australians are receiving phone calls or emails from scammers claiming to be ACSC employees and that the receiving person’s computer has been compromised.

Cybercriminals are attempting to take advantage by using the ACSC name to send emails to individuals containing a malicious link requesting they download ‘Antivirus’ software. If clicked on, the link downloads and installs malicious software to the individual’s computer.

Further to the emails, there have been reports of cybercriminals calling individuals from a spoofed Australian phone number requesting they download ‘TeamViewer’ or ‘AnyDesk’ onto their device to help resolve malware issues. The scammer then attempts to persuade recipients to take actions, such as enter a URL into a browser and access online banking services, which then compromises their computer to reveal banking information.

If you have concerns when you have received an email or phone call, hang up and phone 1300 292 371 (1300 CYBER 1) and a member of the ACSC will be able to assist with your enquiry.