To back up and restore your files using a Mac, please refer to the Step-by-Step Guide to Backing Up and Restoring Your Files (For Mac).
Backing up your files using an external storage device
1. Ensure your external storage device is plugged in. Click Start, then on the Settings cog icon
2. Select Update & Security
3. Click Backup in the left column
4. Click +Add a drive in the new window
5. Select your external storage device
6. Select Automatically back up my files, then select More options
7. Define when and which folders to back up, then select Back up now
Tip: It is essential that you make sure you safely remove your external storage device after backing up your files – do not leave your external storage device connected to your system if you are not performing a backup.
Restore your files from your external storage device
1. Click Start, then on the Settings cog icon
2. Select Update & Security
3. Click Backup in the left column. Ensure your external storage device is plugged in
4. Scroll to bottom of window and select Restore files from a current back up
5. Select the folders you want to restore