These notifications are typically an email or SMS message pretending to be from a legitimate parcel delivery business like Australia Post, DHL or FedEx, claiming you have an ‘undelivered package’ awaiting your collection.
- Be wary of messages that don’t address you personally, have few or no details about your order, or threaten to charge you a fee for holding an undelivered item.
- Think before you click – remember Australia Post will never ask you to click a link to print out a receipt for parcel collection, nor will they ask you to update or verify your personal information.
- If you’re unsure, call the organisation but remember to use contact details from a verified website or other trusted source.
