Skip to main content

Electronic junk mail is commonly known as spam. These are electronic messages you may not have asked for, sent to your email account, mobile phone number, or instant messaging account.

The content of spam messages varies. Some messages promote legitimate products or services, while others will attempt to trick you into following a link to a scam website where you will be asked to enter your bank account or credit card details. 

The best way to protect yourself from malicious email is to stop it from reaching you. That way, there’s no chance it can influence you into doing something you might regret. 

  • Don’t share your email address online unless you need to, and consider setting up a separate email address just to use for online forms or shopping. 

  • As much as possible, have separate email accounts for personal and business use.  

  • Use a spam filter to catch these messages before they get to your inbox. Most modern email systems have reasonably effective spam filters to prevent spam appearing in your inbox. If you’re not sure, ask your internet service provider. 

  • Delete spam messages without opening them. 

Other steps you can take to limit spam 

  • Before using your email address online, read the website privacy policy – it will tell you how they will use the personal information you provide. 

  • When you sign up for an online account or service, be aware of default options to receive additional emails about other products and services.