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Maintain password and PIN hygiene to keep them safe

Maintain password and PIN hygiene to keep them safe

  • Don't use the same password for multiple services or websites.
  • Don't share your passwords with anyone.
  • Don't provide your password in response to a phone call or email, regardless of how legitimate it might seem.
  • Don't provide your password to a website you have accessed by following a link in an email — it may be a phishing trap.
  • Be cautious about using password-protected services on a public computer or public Wi-Fi.
  • If you think your password may have been compromised, change it immediately and check for any unauthorised activity. If the same compromised password has been used on another site, create a new password there as well.

Treat PINs the same way you would a password

  • Don't use obvious patterns like 1234, 4321 or 7777.
  • Don't use postcodes, birthdays or other significant dates and numbers.
  • PINs should be a random mix of numbers, letters and characters.