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You can view all our guidance from this page. Use the filters below to filter by audience type, title and summary and the sort options to sort for the most recently updated or published content.
15 Jun 2022
Securing Microsoft Accounts
This step-by-step guide shows you how to secure your Microsoft account with the use of multi-factor authentication (MFA), also known as two-step verification for Microsoft accounts.
How to check your email account security - Outlook
This step-by-step guide will explain how to check the security of your email account for Outlook.com, Microsoft 365, Live, Hotmail, and MSN on your desktop.
How to check your email account security - Gmail
This step-by-step guide will explain how to check the security of your email account for Gmail on your desktop.
Securing Google Accounts
This step-by-step guide will explain how to secure your Google account with the use of multi-factor authentication (MFA). This is also known as two-step verification for Google accounts.
18 May 2022
How to dispose of your device securely
You should consider that any devices you dispose of could be accessed by strangers.
24 Mar 2022
Back Up and Restore - Microsoft Windows
How to back up and restore files on your Microsoft Windows device using OneDrive or an external hard drive.
Back Up and Restore - Apple iOS
How to back up and restore files on your Apple iOS device using iCloud or a computer.
Back Up and Restore - Apple macOS
How to back up and restore files on your Mac using an external hard drive or the cloud.
18 Jan 2022
Securing Signal
This step-by-step guide shows you how to secure Signal on your phone with the use of multi-factor authentication and safety numbers.
Securing WhatsApp
This step-by-step guide shows you how to secure WhatsApp on your phone with the use of multi-factor authentication and security codes.
14 Oct 2021
Changing your passphrase for Microsoft Windows 10
This step-by-step guide shows you how to set and change your passphrase for Windows 10.
13 Oct 2021
Changing your passphrase for macOS and Apple ID
This step-by-step guide shows you how to set and change your passphrase for macOS and Apple ID.
24 Jun 2021
Managing user accounts for Microsoft Windows 10
Administrator accounts are the ‘keys to the kingdom’, as they give a user full control of the computer. Cybercriminals will target administrator accounts in order to take full control of a user’s computer. By not using an administrator account for everyday use you will help limit what a virus or exploit can access if your computer becomes infected.
10 Dec 2020
Turn on real-time protection in Windows 10
Real-time protection is a security feature that helps stop malware from being installed on your device. This feature is built into Microsoft Defender, a comprehensive virus and threat detection program that is part of the Windows 10 security system.
25 Nov 2020
Managing user accounts for macOS
Administrator accounts are the ‘keys to the kingdom’, as they give a user full control of the computer. Cybercriminals will target administrator accounts in order to take full control of a user’s computer. Not using an administrator account for everyday use will help limit what a virus or exploit can access if your computer becomes infected.
Performing a malware scan using Microsoft Defender Antivirus for Windows 10
Malware is a blanket term for malicious software including viruses, spyware, trojans and worms.
02 Sep 2020
Before purchasing an IoT device
It is important to research devices before making a purchase, as manufacturers provide varying levels of security. Before purchasing a device, compare similar devices sold by different manufacturers.
Setting up an IoT device
Keep in mind a few simple questions while setting up your device, to help you keep your network and data more secure.
Maintaining an IoT device
There are some important things to remember once your IoT device is set up and in use.
Disposing of an IoT device
Disposing of a device (by discarding or selling it) may give other people easy access to your personal information or data.
27 Aug 2020
Turning on Two-Factor Authentication – Instagram
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your computer and mobile devices for Instagram.
Turning on Two-Factor Authentication – Facebook Messenger
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your mobile devices for Facebook Messenger.
14 Aug 2020
Tax scam stories
In the related content below you will find some stories about common online scams the ATO advises Australians to look out for this year. These are based on real cases reported to the ATO but names and details have been changed.
09 Jul 2020
Turning on Two-Factor Authentication – Twitter
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your computer and mobile devices for Twitter.
Turning on Two-Factor Authentication – Facebook
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your computer and mobile devices for Facebook.
Turning on Two-Factor Authentication – Apple ID
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your computer and mobile devices for Apple ID.
Turning on Two-Factor Authentication – Yahoo!
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your computer and mobile devices for Yahoo
Turning on Two-Factor Authentication – LinkedIn
This step-by-step guide shows you how to turn on two-factor authentication (2FA) on your computer and mobile devices for LinkedIn.
01 Jul 2020
Turning on Automatic Updates – For Microsoft Windows 10
How to turn on automatic updates can differ depending on your operating system and your programs. This guide steps you through turning on automatic updates on a desktop computer for the Microsoft Windows 10 operating system.
26 Jun 2020
Be mindful of where and how you use your mobile or tablet
Being mindful of where and how you use your device can help protect your data and your device.
24 Jun 2020
Choosing anti-virus software
Anti-virus solutions differ in effectiveness and the range of malware types they cover. Before choosing an anti-virus product, consider reviews on reputable and trustworthy websites or magazines.
23 Jun 2020
Secure your account to keep others out
When socialising online, ensure your accounts have enough protection to keep you and your personal information safe.
Updates for Windows (PC and Mobile)
Microsoft provides regular updates for Windows 10.
Sending and receiving files via portable storage
When using portable storage devices, simple actions can help you keep your data safe.
Know your sellers
Stick to well-known trusted brands and cross-check information on their website to make sure you’re dealing with the official seller and not a scammer trying to impersonate the brand.
Before you start, update your software
Exploiting email and web browsing applications is the most common way hackers and malware try to gain access to devices and your information.
Online apps - do your own research first
You should closely review each app before downloading it for indications it may be fake. Some fake apps may be identified by poor grammar or spelling, or by the use of names very similar to those of recognised brands.
Use anti-virus software
Installing anti-virus software can help keep you safe online.
Updates for Apple
Apple generally provides updates for the latest and immediately previous versions of their operating system, but not for older versions.
How to reduce spam and malicious email
Electronic junk mail is commonly known as spam. These are electronic messages you may not have asked for, sent to your email account, mobile phone number, or instant messaging account.
Peer to peer file-sharing networks
Using peer to peer file sharing networks has some inherent risks. Simple precautions can help keep your devices and data safe.
Pay securely
Use secure payment methods like PayPal, Bpay or your credit card and never pay by direct bank deposits, money transfers or other unusual methods (such as Bitcoin), as you're unlikely to get your money back if you've paid a scammer.
Protect your web browser
You can adjust the settings in your web browser to work in a more secure way.
Proactive measures to protect your information
Protecting your personal information and privacy is essential when using the internet.
Protect your internet connection
There are a number of easy things you can do to make your internet connection and network more secure.
Updates for Android
Updating your Android software is easy - just wait for the notification to appear.
Suspicious email in your inbox
Cybercriminals can be clever and some messages might still make it through to your inbox. Here's how to protect yourself from these malicious messages.
Banking online
Simple safety steps when banking online will help protect your money and finances.
Online auctions
Online auctions can be a lot of fun and can help you find good deals, but they also attract cybercriminals.
Use safe behaviour
Remember if it seems too good to be true, it probably is.
