If you're unfortunate enough to be a victim of malicious software, you can:
- see our malware, ransomware or restoring your data pages for more information and advice on recovering your computer and valuable files
- seek technical advice from your anti-virus vendor or a reputable technician
- contact your bank or financial institution if you believe your banking details have been captured by malware
- contact ID Care, a free government-funded service that can help if you think you've been a victim of identity theft.