Prior to July 2017, the Australian Internet Security Initiative (AISI) was administered by the Australian Communications and Media Authority (ACMA), which undertook research in relation to the value and role of the program. The research consisted of 24 interviews with ISPs and universities and found:
- many of the internet providers interviewed relied solely on the AISI malware reports for information about malware infections
- internet providers usually notified their customers of their malware infection by email
- more than half of the providers interviewed also provided step-by- step assistance to affected customers if needed.
The final report is available to download: