The Australian Cyber Security Centre (ACSC) regularly receives reports from businesses and members of the public about remote access scams.
Most of these reports are from people whose devices have been remotely accessed by scammers pretending to be from IT companies, telecommunications companies, banks or even from the ACSC, who attempt to access people’s bank accounts, email, and social media channels, usually changing the passwords and locking users out of their accounts.
Scammers often attempt to persuade you to give them remote access to ‘fix an issue’ affecting your system, and they’ll provide a range of scenarios to convince you they need immediate access to your device.
Allowing anyone open access to your devices can, and usually does, end with devastating consequences, resulting in financial loss or losing control of your personal accounts.