Sorry, you need to enable JavaScript to visit this website.
Skip to main content

Online safety

Scammer calling

Scammers claiming to be from ICT service desks targeting user multi-factor authentication

Feb 1, 2019 - The Australian Cyber Security Centre (ACSC) is aware of a phone scam asking staff members of a critical infrastructure organisation to reveal their multifactor authentication credentials. The scammers seek to convince staff members to reveal their credentials by impersonating the service desk on a direct telephone call. There are many ways scammers try to get your information or money over the phone. They will usually…
Frequently asked question icon

Where do I get information on the latest cyber threats?

Jul 1, 2018 - Stay Smart Online provides a free Alert Service for Australian internet users, to explain recent online threats and how they can be managed. Sign up to the service. Stay Smart Online Alerts provide easy to understand online safety and security information and solutions to help protect internet users at home, at work and on mobile devices. The resource also informs users about the latest threats and vulnerabilities within…
Frequently asked question icon

Where do I get help?

Jul 1, 2018 - Falling victim to an online scam, virus or other internet nasty can be frustrating and unpleasant but help is always available! If something has knocked you offline, check out Stay Smart Online for information to help you get back up and running. .

What do I need to be aware of when using public Wi-Fi?

Jul 1, 2018 - Be careful about what you do online when you're connected to a hotspot or free WiFi. While it's ok to check the news or the weather, avoid sending or receiving valuable or sensitive information when you're connected to public Wi-Fi. These networks are unsecured and it's possible that others can see what you're doing when you use them. Read more about how to stay safe when using public WiFi .

How do I stay safe on social media?

Jul 1, 2018 - We're so used to sharing our personal information online that we don't really think about where it's going. This window into your life not only lets your friends and family know what you're up to, it also gives cybercriminals information to steal your identity or hack into your online accounts. Be proactive in managing your privacy by checking the privacy and security settings on your online accounts and apps. Read more…

How do I recognise an email scam?

Jul 1, 2018 - Scammers are becoming more sophisticated so it might be hard to tell if a message is really from a trusted organisation or a scam! These deceptive messages can be sent via email, SMS, instant messaging or social media platforms. They often contain a link to a fake website and you're encouraged to enter your personal details. Always be on the lookout for suspicious messages. Avoid downloading attachments or clicking links…

How do I keep myself safe and secure online?

Jul 1, 2018 - Getting on top of cyber security isn't as hard as it sounds. There are loads of simple things you can do to keep your information safe and secure online. A good place to start is the Stay Smart Online My Guide: Protect yourself in 8 steps. .

How do I keep my personal information private?

Jul 1, 2018 - Your personal information is valuable so stop and think before sharing it with anyone. Cyber criminals use all kinds of tricks to disguise their true identity and get you to hand over your personal information or money. You should always verify the identity of the person you're dealing with through an independent source, such as a phone book or online search. Don't ever use the contact details provided by the caller or…

How do I keep my devices up to date?

Jul 1, 2018 - When you're alerted to a security update for your operating system or one of your apps, don't ignore it ' install it as soon as possible. These updates aren't just about adding new features. They're also about fixing weaknesses that cybercriminals use to gain access to your device..

How do I create strong passwords?

Jul 1, 2018 - We have so many online accounts now and it's hard to keep track of all our passwords! Many of us still use the same password for multiple accounts. The problem is that if a cybercriminal gets into one of your accounts, it can give them access to your other accounts. Always use a strong password that's easy for you to remember but hard for others to guess. To avoid running out of ideas for new passwords, consider using a…