Phishing is a method of stealing confidential information by sending fraudulent messages to a victim. It is one of the most prevalent scams reported in Australia.
These messages can be sent via email, SMS, social media, instant messenger or phone call. They can look extremely sophisticated and convincing, replicating legitimate messages from reputable senders.
As well as featuring official-looking logos and disclaimers, phishing emails typically include a 'call to action' to trick us into giving out our most sensitive personal information, from passwords to bank details.
Some examples of phishing techniques include sending malicious links or attachments to a victim, and requesting personal information such as name, date of birth, credit card number or even usernames and passwords.
Identifying these messages can be very difficult as scammers, criminals and hackers go to great lengths to make them appear legitimate. If you feel a message you have received is not legitimate there are techniques you can use to verify the message.