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Recover from account compromise

Find out how to recover when your bank, email or other online account is compromised.

Signs of account compromise

Account compromise can cause a lot of harm. It can happen to anyone, at any time, including to businesses and organisations. 

You may be experiencing signs of account compromise if you:

  • find changes to your account that you don’t recognise
  • can’t log in to your account, even though the username and password are correct 
  • have been automatically logged out of your account on all devices 
  • receive unexpected password reset notifications
  • notice payment transactions you don’t recognise or didn’t make
  • have declined transactions when you know there is enough money in your account.
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