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S

Softphone

An application that allows a workstation to act as a phone using a built-in or externally-connected microphone and speaker.

Software

An element of a system including, but not limited to, an application or operating system.

Software update

 A free download for an application, operating system, or software suite that provides fixes for features that aren't working as intended or adds minor software enhancements and compatibility.

Software-as-a-service (SaaS)

A cloud service model in which the provider operates the application, platform and underlying infrastructure, while the customer manages its users, data, access, integrations and service configurations.

Solid-state drive (SSD)

Non-volatile media that uses non-volatile flash memory media to retain its data when power is removed and, unlike non-volatile magnetic media, contains no moving parts.

SP

Special Publication

Spam

Unsolicited electronic messages, especially containing advertising, indiscriminately transmitted to a large number of people.

Spear phishing

A form of phishing that targets a specific person or group.

Split tunnelling

Functionality that enables a device to access public network infrastructure and a VPN connection at the same time.

Spoof

A type of attack where a message is made to look like it comes from a trusted source. For example, an email that looks like it comes from a legitimate business, but is actually trying to spread malware.

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