Identity theft

What to do if someone’s stolen your personal or business identity 

Scammers can use your personal information to access your bank accounts, online government services, social media accounts, or steal your superannuation.

If someone has stolen your personal or business identity, you should alert your bank, service providers and any online accounts you think could have been hacked.

You should also contact these agencies to report it, get help, and protect yourself from further harm.

Who should I contact?

ACSC ReportCyber 

Report cybercrimes, security incidents and abuse through ReportCyber. Your report helps to disrupt crime operations and makes Australia more secure. 

ACCC Scamwatch  

Report online scams to Scamwatch. Your report helps to warn people about current identity theft scams and disrupt them where possible. 

IDCARE  

Contact IDCARE if your information is at risk from a data breach. They’re a national identity and cyber support service for individuals and organisations.  

Australian Taxation Office  

Contact the ATO if someone has stolen your personal or business identity. You must report all tax-related security issues to the ATO.  

Australian Securities and Investments Commission  

Contact ASIC to report financial misconduct, such as superannuation and crypto-asset scams. ASIC the national corporate regulator.