The Australian Cyber Security Centre (ACSC) leads the Australian Government’s efforts to improve cyber security. It monitors global cyber threats to alert Australian organisations and individuals early to provide guidance about how to stay secure online. When there is a cyber security incident, the ACSC provides clear and timely advice and assistance to individuals, businesses, critical infrastructure operators and government.
2. Following and sharing
The ACSC may engage with third parties by 'liking' or 'sharing' content across its social media channels. Following is not an endorsement of that third party. Individuals and organisations choosing to follow the ACSC may be followed in return. Any persons may request that the ACSC stop following them by emailing email@example.com
3. Responding to and moderating enquiries
Social media responses may be relatively informal. If persons seek a formal response, please contact the ACSC via the contact us page.
4. Guidance for all contributors
When contributing questions and comments, Users are expected to:
- Protect their personal privacy and that of others by not including personal information about themselves or others (such as names, email addresses, private addresses or phone numbers). Posts or comments containing personal information will be hidden or removed.
- Not include links to websites or email addresses in posts.
- Post material that is relevant to the topics and issues being discussed, particularly if they are seeking a response from the ACSC.
- Represent their own views and do not impersonate or falsely represent any other person.
- Acknowledge that content posted by ACSC on its social media channels is general in nature and must not be taken as advice relating to individual specific circumstances.
- Acknowledge that any information they provide on ACSC’s social media channels will be treated as non-confidential and non-proprietary.
We will never respond to, but may report to the relevant social media authority and/or any appropriate law enforcement authorities, remove, disable or block posts or Users that:
- Abuse, harass or threaten others.
- Racially or religiously vilify others.
- Is unlawful, fraudulent, misleading or malicious.
- Incite, induce or aid violence, discriminate, harass, victimise or provoke hatred towards others, or are likely to offend, insult or humiliate others, particularly on the basis of their race, colour, descent, national origin, religion, ethnicity, gender, age, marital or domestic status, sexual orientation or any disability.
- Make defamatory or libellous comments or make accusations against individuals or organisations.
- Use insulting, provocative or hateful language or images.
- Use obscene or offensive language or images.
- Use material that infringes the copyright or intellectual property rights of others.
- Promote commercial interests, or offers to sell any goods or services, contains spam or any other unsolicited commercial message.
- Link to external non-government websites.
- Post material that is irrelevant to the topic or material that is being discussed.
- Promote personal and professional interests.
- Are overtly party political (e.g. reference to candidates, fundraisers, support for political parties).
- Incite, encourage or make reference to conduct that may constitute a criminal or civil offence or otherwise violate Australian law.
The ACSC may also take other action, including legal action, if it considers it to be appropriate to do so.
We encourage open and honest discussions whilst being respectful of other Users. Content posted on ACSC social media channels are provided by, and are the responsibility of, the Users who create it. ACSC does not endorse, support or guarantee the truthfulness, accuracy or reliability of User content on its social media channels.
For general or media enquiries contact the ACSC media team via the contact us page.
In administering ACSC’s social media channels, ACSC:
- Records all information posted to ACSC social media accounts and uses that information for the purpose of administering its social media presence and considering and/or addressing any comments made or where required by law. ACSC will only use and disclose personal information posted, or otherwise communicated using the social media channels in the manner authorised or required by law.
- Makes reasonable efforts to ensure inappropriate material is identified and moderated. ACSC does not guarantee that all inappropriate material will be identified.
- Disclaims all warranties, whether express or implied, and to the fullest extent permitted by the applicable law, will not be liable for any losses or damages arising from, or connected to, the publication of content, the failure to moderate content, or the use of (or reliance on) content by a User of the social media channels.
Do not use ACSC’s social media channels to report a cyber security incident to the ACSC. Contact the ACSC directly on 1300 CYBER1 (1300 292 371) or lodge a report through ReportCyber.
ACSC social media channels: