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Are you a victim of cybercrime?

Criminals commit cybercrime by using a computer or online network to target victims. Anyone can be a victim of cybercrime, from individuals and businesses to government.

Common types of cybercrime include:

  • Cyber abuse
  • Online shopping fraud
  • Romance fraud
  • Identity theft
  • Email compromise
  • Ransomware or malware

You can report a cybercrime to police through our ReportCyber portal.

There are also many other organisations that specialise in certain types of cybercrime. You can use this guide to find out more information on who to contact if you need additional help.

Call if you need support.

The Australian Signals Directorate’s Australian Cyber Security Centre has a 24/7 Hotline: 1300 CYBER1 (1300 292 371).

Call now if you need additional support and in the meantime, keep calm and read this guide. It steps you through what you can do right now to stop the attack and limit the damage.
 

Immediate support

Call Triple Zero (000) for emergencies or life threatening situations, Police Assistance Line (131 444) for non-emergencies, or Crimestoppers (1800 333 000) to provide crime information.

Finding the right support for

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If you’ve been scammed, read our advice on what to do. You can report scams to the National Anti-Scam Centre - Scamwatch and cyber security incidents to the ASD's ACSC .

If you’ve sent money or personal details to a scammer, then you should contact your bank immediately.

If you are concerned about your identity or security after a scam, visit IDCARE.org for support.

Any spam phone calls, emails and text messages should be reported to the Australian Communications and Media Authority (ACMA).

You can also register your phone number on the Do Not Call Register. Run by ACMA, this will stop you receiving most unsolicited telemarketing calls.

Have you been hacked? is an interactive tool that can help you recover from common cyber incidents.

If you are experiencing cyberbullying, you can report it to the eSafety Commissioner. This reporting system is also for flagging illegal, inappropriate or offensive online content.

The eSafety Commissioner can assist with victim recovery and remove intimate images from social media.

This site also has lots of helpful resources for young people, educators and parents.

Reports of child exploitation should be made to the Australian Centre to Counter Child Exploitation (ACCCE).

This service is managed by the Australian Federal Police (AFP) and information provided will help protect victims and prevent future incidents.

IDCare supports individuals and organisations to respond to cyber incidents. The not-for-profit charity reduces the harm victims experience with identity theft.

The Australian Competition and Consumer Commission (ACCC) promotes competition and fair trade to consumers, businesses and the community.

You should report online content originating from an Australian business if it is:

  • Fraudulent
  • Incorrect
  • Inaccurate
  • Misleading.

Reports of financial or management misconduct should be made to the Australian Securities and Investments Commission (ASIC).

ASIC is the regulator for corporate, markets, financial services and consumer credit. They also maintain a list of people that have been banned from providing financial advice.

There are strict rules on how government and organisations handle your personal information. If you think it has been mishandled, you can report it to the Office of the Australian Information Commissioner (OAIC).

Concerns about human rights or discrimination should be reported to the Australian Human Rights Commission (AHRC).

The AHRC can investigate complaints based on:

  • Sex
  • Race
  • Disability
  • Age
  • Human rights breaches
  • Discrimination in employment

It’s recommended that concerns about defamatory online content are addressed through seeking independent legal advice.

Preventing cybercrime

Understanding and practicing good cyber security is the best way to combat cyber threats.

Our threat information shares insights about common online security risks. It also provides simple advice on how to protect yourself, your business or your family online.

You can sign up for our alert service which provides practical information on how to protect yourself at home, at work or on mobile.

Large organisations, critical infrastructure and government can apply to become an ASD Cyber Security Partner. This provides an opportunity to lift cyber resilience across the Australian economy.

ASD's partners work together by sharing experience, understanding, skills and capability.

Our Learning cyber security resources provide practical ways to protect yourself online.

Our Small Business Cyber Security Guide is designed to help small businesses understand and increase their cyber security defences.

The Essential Eight is a series of strategies for organisations. Implementing the strategies makes it much harder for scammers to compromise systems.

This website lets you check if your email or phone been caught in a data breach.

You can check your accounts here.

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